Our last Team PhotoTFM Ball 2022

Our team, which has grown and evolved over the years, remains dedicated to our mission and the success of our collective efforts. While it’s been a challenge to gather all 25 members for a team photo—especially with varying schedules and commitments—we continue to foster a collaborative and supportive environment, even as our team changes.

Since this photo was taken in 2022, we’ve celebrated several milestones, including the addition of new team members and the joyful arrival of four babies (two boys and two girls!).

In addition to the personal milestones, our team has remained focused on making a positive impact. At the last ball, we raised over £3,500 at an event that brought us together for an unforgettable evening of camaraderie and purpose.

We look forward to the future and the continued growth and success of our team.

 

Family Run Business

TFM has been a family business for three generations, led by Frank until his passing in 2023. Today, his daughter Nikki continues the legacy, with his granddaughter Louise managing day-to-day operations on-site. We remain committed to the values that have shaped us for decades.

Our Mission

We pride ourselves on being the local family business that always goes the extra mile. Whether it's carrying your bags to the car, sourcing a specific product, or offering helpful advice, we're here for you. If you can’t find what you need, just ask - if we can't get it for you, we'll gladly recommend another local business that can.

Animal Welfare

Animal welfare is close to our heart and at the forefront of what we do. Many of our staff are actively involved with animal rescue charities, and we’re committed to providing expert advice on nutrition, healthcare, and enrichment. We also support local animal charities through regular donations, helping to make a positive impact in our community.

What ourCustomers Say

I have been into your shop twice in the last month seeking advice for my Labrador who is nearly two. She suffers with sore ears and has some dry/sore patches on her side with hair loss. After speaking to Nikki she advised us to change her food onto your own make, well what a difference. I have a new dog, much calmer, more content and relaxed, her ears are getting better and fingers crossed her skin too, so I would just like to say a big thank you Nikki for your help and guidance see you again very soon

Wendy Bramley and Lola

Been buying our raw food from here for a couple of months now. They are so incredibly helpful, even letting me order the food and putting it behind the counter so my partner can pick it up during his lunch break! The customer service is amazing, the dogs love the food and they sell a great range of natural dog chews too! One of the best places to go now for dog food and treats!

Becky Harding

Certainly wouldn't like to single out one particular person or member of staff. Always willing to go the extra mile and the hire equipment is always good and serviced so does the job unlike other hire companies out there. The hire prices are very reasonable as well great company great service keep it up.

Mark Vine

I used TFM on the off chance for hiring some plant, I've now made them my dedicated hire centre great customer service, always goes above and beyond nothing is ever any trouble and very very reliable and friendly couldn’t not recommend these guys and the hire prices are very good as well.

Rob Young

I would highly recommend a visit here, the staff are wonderful and are full of knowledge. Excellent customer service and a wide range of stock

Sarah Alcock