Award winning staff and business#TeamTFM
November 2019 – Runners up SQP Independent Store of the Year National Awards
November 2019 – Nikki awarded Companion SQP of the Year National Awards
October 2019 – Alex B runner up nationally with the second highest exam results for her equine SQP qualification
September 219 – North Kesteven Business Community Champion Awards
Explore TFMIn 360°
Our shop is now on Google Maps with a full 360° virtual tour. Feel free to explore the shop and see what makes TFM Countrystore great.
Family Run Business
We have three generations in store. Frank (Grandad) with both his kids Nikki and James. Nikki's kids (Louise and Alex) work part time whilst attending further education. We even have to include the dogs. Butch is CEO, Saffie and Monty work in Accounts.
To always be the local family business that goes the extra mile. Whether its to carry your heavy bags to the car, order in a specific product or give advice to help. If you can't see what you need, just ask. If we can't order it in we will try and recommend another business who can supply the product you need.
Several of our staff have been involved with animal rescue charities and the ethos of TFM is very strongly based around animal welfare. We work hard to provide the right advice on nutrition, healthcare and enrichment and we donate to various local animal charities too.
What ourCustomers Say
I have been into your shop twice in the last month seeking advice for my Labrador who is nearly two. She suffers with sore ears and has some dry/sore patches on her side with hair loss. After speaking to Nikki she advised us to change her food onto your own make, well what a difference. I have a new dog, much calmer, more content and relaxed, her ears are getting better and fingers crossed her skin too, so I would just like to say a big thank you Nikki for your help and guidance see you again very soon
Wendy Bramley and Lola
Been buying our raw food from here for a couple of months now. They are so incredibly helpful, even letting me order the food and putting it behind the counter so my partner can pick it up during his lunch break! The customer service is amazing, the dogs love the food and they sell a great range of natural dog chews too! One of the best places to go now for dog food and treats!
Certainly wouldn't like to single out one particular person or member of staff. Always willing to go the extra mile and the hire equipment is always good and serviced so does the job unlike other hire companies out there. The hire prices are very reasonable as well great company great service keep it up.
I used TFM on the off chance for hiring some plant, I've now made them my dedicated hire centre great customer service, always goes above and beyond nothing is ever any trouble and very very reliable and friendly couldn’t not recommend these guys and the hire prices are very good as well.
I would highly recommend a visit here, the staff are wonderful and are full of knowledge. Excellent customer service and a wide range of stock