About UsMeet our friendly team

Contact Frank
FrankManaging Director

Frank Harris, has a lifetime of experience running agricultural businesses, including a chain of Ford tractor franchises, he's owned his own arable farm and has managed TFM for over 20 years. In 2012 he was fortunate enough to inherit the company from Mr A W Nevile. The Harris family will always be grateful to him and his wife for their generosity. Frank recently picked up the award for Independent Store of the Year 2021 at the national SQP Awards held in London in November.

Contact Nikki

Nikki Harris, Director and Frank’s daughter is a qualified Dog Nutritionist (Distinction - BCCSDip.HthNut). She holds an SQP qualification for prescribing parasite treatments to horses, poultry, dogs, cats and rabbits. Prior to joining the family business she was a Prince 2 Practitioner Project Manager for a National IT Print Solutions company. Nikki has been awarded at the National SQP Awards - Store Manager of the Year 2021 at the ceremony in London in November.

Ana-MariaBook Keeper/Accounts

Ana-Maria has recently joined us following Ian's retirement to run our Accounts office. She brings with her 25 years experience in the finance, business support and office management with a strong knowledge of Sage. Ana has already fitted well into the team, is well liked and we look forward to her being with us for many years. In a weird twist of fate, Ana used to work with Nikki when they were both teenagers too so here we are over three decades later working together again!

EmmaPurchasing Administrator

Emma does all the buying for TFM Countrystore and this is no easy feat with over 5,500 product lines to manage! Emma joined us in July 2017 and has previously worked in another Countrystore as well as on horse yards. Emma holds her SQP qualification for equine and companion animal, is a BETA qualified hat and body protector fitter and holds an Extended Diploma in Horse Management Level 3 (360 UCAS). She is now working towards her Level 4 in Equine Nutrition. Emma is a hugely valued member of the Team and she has brought the equine offering at TFM onto a new level with her input.


Michelle joined us from Bransby Horses and has significant experience in the equine world with nutrition, worming and general horse management with the qualifications to support this (BSc Equine Science - Upper Second Class Honours as well as being a qualified SQP). She has also recently undertaken training on dog and cat flea/worming to add to her SQP qualification. Michelle runs the administration side of TFM but as we are a small team we can draw on her knowledge to support customers and cross train the staff. She's currently undergoing a higher level qualification in equine nutrition to further build on her knowledge.

Alex LSupervisor

Alex owns bantams, quail, a dog and cat and has previously been a horse owner. She is a qualified SQP (equine, companion and poultry) and received the 2nd highest marks in the country on her equine and companion animal exam papers. Since joining us, Alex is a qualified dog nutritionist (BCCS Dip.HthHut with Distinction) with a huge passion for dog food and is now our most knowledgeable canine nutritionist as a result of her continued work in this field to advance her knowledge. Alex is also a BETA qualified hat and body protector fitter, can make up hydraulic pipes and has a forklift licence so her skill range is very diverse.

Alex NSupervisor

Frank's Grandson (Nikki's son) has been working at TFM "helping Grandad" since he was a young boy. He jokes he's been at TFM longer than his Mum! He's a qualified SQP and able to prescribe flea and worm treatments for companion animals and horses. He recently finished studying Business and Accounting at Nottingham Trent University and gained a 2:1 and has now joined us full time to do the bookings and admin for TFM Hire. He is keen to develop the marketing of our hire department. He jumps in when staff on the shop floor need help.


Stuart joined us in 2020. He had previously worked as Virbac's National Key Account Manager so brings a wealth of knowledge from the pharmaceutical industry regarding horse worming and has since brought his SQP qualification back up to date to enable him to prescribe for equine and companion animals. Stuart and his wife run Birch Springs breeding Arabian horses. We very much appreciate having someone with his knowledge working as part of our Team, not to mention his sunny disposition and outlook.


Lynn joined us in 2020 when we needed to grow our Team of Supervisors. Lynn has previously worked as a Receptionist at LincVet and holds a BSc (Hons) 2:1 in Animal Science as well as a MSc in Animal Behaviour. She's already become a hugely valued member of the team and successfully passed her companion, avian and equine SQP (enabling her to prescribe wormers and flea treatment). Meanwhile she has pressed on with the BCCS Dog Nutrition qualification and is conscientiously researching as she develops her knowledge.


Lucy has worked her way from Apprentice to Shop Assistant and now Supervisor. She's a horse and dog owner who brings a wealth of knowledge to the Team. Lucy is a qualified SQP for companion and equine animals as well as a hat and body protector fitter, she is also able to fit dog harnesses and coats. She is also undertaking her Level 3 Equine Nutrition qualification, can make up hydraulic pipes and holds a forklift licence. Often underestimated and never should be as she's a fantastic part of the Team.


Pete is the TFM Storeman with over 20 years’ experience. He’s seen the many changes TFM has undergone over the last two decades and has a wealth of experience as a result, particularly with the hardware, agriculture and parts side of the business. He can make up hydraulic pipes and has a forklift licence. Pete is a keen Lincoln supporter so regular football banter is heard over the TFM counter! Often described as the Landlord of TFM and adds huge value to the Team with his knowledge.

GeorgiaShop Assistant

Georgia joined us in 2018 whilst studying Animal Behaviour and Welfare at the University of Lincoln and has since completed her degree with a 2:1 and we are delighted to say she decided to stay on and join us working full time. Whilst at TFM she has attended training courses in dog handling and harnesses fitting. Since being a child she has worked with local rescue dogs so brings those hands on skills to TFM as well as having poultry, rabbits, dogs and cats. Georgia is now a qualified Equine and Companion SQP.

HeidiShop Assistant

Heidi joined us in January 2019 whilst still at school. She's now finished her A levels and is taking a year out. She is hoping to start University and looking to take an animal/science related degree. Heidi is hugely passionate about horses, is a horse owner and a frequent rider. In addition, she owns a dog, rabbit, reptiles, birds, fish and rodents. Heidi is also studying her Level 5 equine nutrition.

Laura KShop Assistant

Laura K has joined us with a wealth of experience in merchandising (previously working for the Arcadia Group and Ragdale Hall) and we are looking forward to her working on the Team and helping us improve our displays and social media presence. Laura has a farming husband (dairy farm), four dogs and previously owned ducks and chickens so she's broadening the experience we have on the Team.

Laura TShop Assistant

Laura joined us wanting to make a life change after spending her career breaking in horses and had previously worked at Bransby Horses. As a result, Laura brings with her many years equine experience which we value highly. Laura is currently juggling her work at TFM with further qualifications as well as continuing to regularly ride. She's hugely passionate about horses, she is a horse owner and regular rider.

BeckyShop Assistant

Becky holds a Foundation Degree in Equine Sports Coaching and a BSc Equine Sports Coaching. In addition, she has previously worked in a tack shop so has recent and relevant experience. Becky also undertook a bit and bitting science course with Neue Schule academy.

TabithaShop Assistant

Tabitha is part of our weekend team whilst she continues with her studies. Tabitha has a motorbike licence, her car licence and has recently earned her Gold Wings after five solo flights . . . all at the age of 17. She's a member of cadets and currently working through her A levels.

ConnorShop Assistant

Connor has recently joined our weekend staff as well as doing the odd late shift. He's currently studying at Sixth Form with a view to going onto University. Proactive and helpful he's already shaping up well and we hope he will stay with us whilst he continues his studies.

TonyHire Plant Fitter

Tony has recently joined us and brought with him a wealth of knowledge on the types of machinery we hire out. The majority of his background has been on the agricultural and ground care side but almost always with a customer facing position.

DanielWarehouse / Yard Person

Dan drives the forklifts, organises our warehouse storage, keeps our shelves topped up and the yard stock organised. He's previously worked in similar roles in much larger organisations so brings a few years experience to TFM.

AlanGeneral Maintenance / Hire

Alan original joined us a Shop Assistant, but we soon realised his wide range of skills means he can turn his hand to anything and does. You will see him delivering hire kit, building offices, repairing machinery and more!